"Our team of claim professionals have years of experience in Third Party Administration. Not only do we know our customers business, but we also build relationships with their employees. This adds a comfort level within the program and ultimately results in better claims handling and outcomes."
- Kevin Pomian, Vice President
As President, Tom's responsibilities include handling the business operations, finances and strategic planning. For professional and technical matters, Tom relies on IRM's Vice-President, Kevin Pomian.
Tom has a Bachelor of Science degree in Accounting from Villanova University and pursued his MBA studies at Drexel University. He is a designated CPCU, CLU, CIC and AAI.
In addition, Tom's professional involvement has included his participation in several professional organizations – Board of Directors, Insurance Society of Philadelphia; Board of Directors, Valley Forge Chapter of the Society of CPCU; Board of Directors, Independent Insurance Agents of Philadelphia and Suburbs (IIAA) and Board of Directors, PIA of PA, MD, and DE.
Tom was Vice-Chairman of the Commercial Union Insurance Advisory Council and served on the Hartford Advisory Council; as well as a member of the Aetna Casualty Advisory Council and the Advisory Board of McCracken Computer.
Kevin joined IRM in January 1995 as a Claim Examiner, and was given the responsibility to engineer, create and setup IRM's liability/casualty department. In addition to handling all aspects of the casualty claim department, he also created and developed the claim handling procedures for IRM.
In October 1995, Kevin was promoted to Liability Claim Manager, wherein he began to expand the liability department and IRM. During this time, he continued to develop and revise IRM's claim handling procedures and as Liability Claim Manager, Kevin negotiated client contracts, as well as developed and maintained client and vendor relations.
In the spring of 1998, Kevin became IRM's General Manager and began managing the overall day-to-day operation of IRM. It was during this time that Kevin developed and nurtured his role as the company's liaison with clients, attorneys, brokers, agents and administrators. Kevin was responsible for the marketing of the firm and for the continual growth of IRM personnel. He and Claim Manager Todd Breneman worked together to further develop and refine IRM's claim handling procedures.
In September 2002, Kevin became Vice President of IRM and now relies on IRM Claim Manager, Todd Breneman to manage the day-to-day claim operation. As Vice-President, Kevin maintains much of his General Manager duties, in addition to ensuring IRM's professional responsibility and compliance with IRM and client standards. Kevin works closely with clients to make certain that IRM is providing the most efficient and most effective claim service.
Prior to his employment with IRM, Kevin served as a Liability Claim Examiner for the Maryland Insurance Group's Commercial/Construction Liability Unit. He began his career with Crawford and Company and primarily worked under their Risk Management Services division.
Kevin began his career in the insurance industry in 1991 and has a Bachelor of Science degree in Criminal Justice Administration from Mansfield University.
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To learn more about any of the team members below, please click on their name.
As General Manager, Todd oversees Integrated Risk Management's property and casualty claim units and assists the Vice-President in managing the overall day-to-day operations of IRM.
Todd came to IRM in 1995, and has a background in servicing both insurance and alternative-risk clients. Todd is a principal contact and liaison for property and casualty clients. He is also responsible for the establishment of, and adherence to, IRM's client-specific claim handling procedures. In addition to his management responsibilities, Todd continues to maintain a case load of files, the majority of which involve high exposure litigation and/or coverage concerns.
Todd's management/supervisory duties at IRM include handling and oversight of General Liability, Auto Liability, Errors and Omissions Liability, Auto Physical Damage, Property, and Boiler and Machinery claims. Todd specializes in the handling of construction, fire sprinkler, civil rights, employment liability, zoning actions, and law enforcement claims.
Prior to undertaking his current management responsibilities, Todd supervised IRM's Municipal Government Liability and Property Units.
Todd began his insurance career in 1994 with Crawford and Company. At Crawford, Todd largely handled Auto and General Liability claims for self-insured entities and insurance carriers.
Todd possesses a Bachelor of Arts degree in Criminal Justice from Cedarville University. He is a member of the Pennsylvania Claim Association and the Philadelphia Loss Conference.
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Joyce joined IRM in July 2001. She exclusively handles claims for IRM's Fire Suppression claim unit. Joyce is responsible for coverage evaluation, investigation, negotiation and settlement of insurance claims. These claims include Construction Defect, Auto Liability, General Liability, UM/UIM, Employers Liability, Property and Inland Marine. Joyce is a multi-state claim examiner.
Joyce is familiar with the NFPA and stays current with trends and issues specific to the industry. She is knowledgeable with regard to the installation requirements of CPVC systems, steel systems, foam systems and antifreeze systems. Joyce's continuing education includes training which is specific to fire suppression systems and environmental remediation.
Joyce began her career in the industry in 1984. Prior to joining IRM, she worked as a Senior Litigation Specialist for Reliance Insurance as well as many other leading companies such as XL Insurance, where she specialized in environmental claims. She has also worked for Pennsylvania Lumberman Mutual, Maryland Casualty, Keystone Insurance Company and Liberty Mutual.
Joyce holds a Legal Principles Claims Specialist Designation and is a member of the Pennsylvania Claims Association and the Philadelphia Loss Conference. She has also served as a panelist for Inter Company Arbitration.
Joyce holds an Associate degree of Science and Accounting/Computer Science from Widener University and has furthered her education at the University of Pittsburgh. She also has a CNA designation.
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Monica Olsen joined IRM as a Claim Examiner for the Municipal Government Liability Unit in November, 2002. Her case load consists predominantly of litigated federal civil rights claims arising from employment, police and land use matters, as well as some cap exposure auto accidents and state tort litigation. She works closely with assigned defense counsel and collaborates with her colleagues to ensure timely and cost efficient resolution of the claims. She has an active caseload that is report-intensive and is responsible for the adherence of the client's Specific Claims Handling Instructions.
Prior to her employment with IRM, Monica was a Claims Investigator. Her investigations included locating witnesses, civil and criminal background checks, obtaining recorded or written statements, and photographing accident locations. These investigations were geared towards auto liability, general liability, product liability, police professional liability and worker's compensation claims. In addition, Monica is adept at developing information through pretexting and through online and courthouse searches. She applies much of her expertise and knowledge of claim investigation in her daily handling of claim files.
Monica began her career in the insurance industry in 1999. She has an Associates of Applied Arts degree from Gloucester County Community College and a Bachelors of Arts in Law/Justice from Rowan University. Since joining IRM, Monica has completed over twenty claim and coverage related seminars hosted by the Insurance Society of Philadelphia (ISOP), White & Williams, LLP and Lorman Education Services.
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Terry joined IRM and the Municipal Government Liability Unit as a Claims Examiner in October 2003. He is responsible for the handling of Municipal claims involving Auto Liability, General Liability, Public Official Liability and Police Professional Liability. He is responsible for the adherence to the client's Specific Claims Handling Instructions. Terry handles both federal and state court claims but focuses primarily on high exposure General Liability claims which exceed exposure under Pennsylvania's Political Subdivision Tort Claims Act. He handles claims involving coverage issues in both federal and state court and is IRM's primary examiner for UM/UIM claims. Terry also handles Land Use Appeals.
Terry began his career in 1989 and has worked for a variety of large insurance companies and claims administrative companies throughout the Philadelphia region. He has experience in handling claims for self insured and risk transfer accounts. Over his years in claims, Terry has gained valuable experience in handling auto liability, general liability, property, subrogation and some workers compensation claims.
He holds a B.S. Degree in Business Administration from Temple University where he majored in Business Law and Management.
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Gregory Pomian joined IRM as a Claim Examiner in January, 2005. He is a member of the Municipal Government Liability Unit, and is responsible for the investigation, reporting and negotiation of Auto Liability, General Liability, Public Official Liability, and Law Enforcement Liability claims. He has an active caseload of Federal and State Court matters, as well as the EEOC and PHRC filings. Many of Greg's files involve employment law, land use and police liability issues. Prior to his employment with IRM, Greg worked in both the private and public sectors. He has a background in Employment Recruiting, Corrections, and Emergency Services. Greg worked for 13 years in Corrections. He started as a corrections officer and was subsequently promoted to Sergeant and eventually Lieutenant. He was an FBI certified Hostage Negotiator and NRA Police Firearms Instructor. Since joining IRM, Greg has furthered his education via The Insurance Society of Philadelphia (ISOP) and the Pennsylvania State Association of Township Supervisors (PSATS). He has also completed Associate in Claims coursework.
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Dan joined IRM as a Claim Examiner for the Municipal Government Property Unit in December 2010. He is primarily responsible for the investigation, evaluation and settlement of Auto Physical Damage, Property, Inland Marine, and Boiler and Machinery claims. Dan also adjusts third-party claims for IRM's Municipal Government Liability Unit.
Dan possesses multi-state P & C licenses, and came to IRM with extensive experience in both commercial property lines and general liability adjusting.
Prior to joining IRM, Dan worked as a Senior Property Examiner for Penn America Insurance Group, as a field representative for General Accident Insurance, and as an independent adjuster for Johns Eastern Company. In addition to the types of claims Dan continues to handle for IRM, he has experience in adjusting worker's compensation, pawnshop and cargo claims. Dan's prior experience also includes participation in a pre-litigation prevention program.
Dan's experience in field and desk adjusting in almost all lines of insurance proves to be a valuable asset to IRM and its clients'.
Dan started his career in 1987 after graduating from the University of Dayton with a BS in Criminal Justice. He holds the AIC designation.
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